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In the unlikely event of cancellation, we'll do our best to see what we can do to help your situation. But as with all cancellation policies, here's our take:
- - As long as we have not started any preparation on your order (1 week or more to delivery date) - We'll refund 100% store credits with no expiry.
- - If we have started some preparation (3 days - 1 week to delivery date) - We'll refund 70% store credits with no expiry.
- - If we are already in progress for your cake ( 3 days or less) - Our policy says 100% cancellation charge, but we'll do our best to help you given whatever situation, as we know it's likely due to unforseen circumstances.
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