In the unlikely event of cancellation, we'll do our best to see what we can do to help your situation. But as with all cancellation policies, here's our take:
As long as we have not started any preparation on your order (1 week or more to delivery date) - We'll refund 100% store credits with no expiry OR can do a 90% cash refund (the 10% is charged on our merchant's end)
If we have started some preparation (3 days - 1 week to delivery date) - We'll refund 70% store credits with no expiry.
If we are already in progress for your cake ( 3 days or less) - Our policy says 100% cancellation charge // no refund, but we'll do our best to help you given whatever situation, as we know it's likely due to unforeseen circumstances.
For any cancellation enquiries, please whatsapp us at 6588623327
For designer cake orders, people usually order 2 weeks to a month in advance. We recommend giving us at the very least 1 week’s time, but if you have less than that, let us know and we’ll see how we can help!
Standard cake orders usually require a much shorter turn-around time (eg, 2 days). We can even do same-day deliveries*!
Oh dear, we’re so sorry to hear this! Please reach out to our friendly customer success team and we’ll get to you shortly. We reply fastest over WhatsApp, and we typically reply within maximum 1 hour.
Dreamy lilac & cream! These cupcakes are frosted with fluffy buttercream & adorned with delicate floral designs. Perfect for spring celebrations or a touch of elegance. This box includes:
• 4x Strawberry Vanilla Cupcakes
• 4x Signature Belgian Chocolate Cupcakes
• 4x Salted Caramel Chocolate Cupcakes
We use only quality ingredients, and our flavours are designed to cater to cupcakes for kids and adults alike!
• Need our cupcake delivery in Singapore? We do islandwide delivery services, starting from $9.90!
• Changing the colour of the cupcake icing? Indicate under notes. We recommend you request lighter colours. Deep food colouring may stain or alter the intended taste.
• Pro Tip: Serve and consume at room temperature for best taste.
Our classic cupcakes are standard sized, and are approximately 2.5" in width. We usually pack twelve cupcakes in a box, but you can opt for it to be individually packaged at an additional charge.
Flexible Cancellation
View Policy
Order and Cancellation
In the unlikely event of cancellation, we'll do our best to see what we can do to help your situation. But as with all cancellation policies, here's our take:
As long as we have not started any preparation on your order (1 week or more to delivery date) - We'll refund 100% store credits with no expiry OR can do a 90% cash refund (the 10% is charged on our merchant's end)
If we have started some preparation (3 days - 1 week to delivery date) - We'll refund 70% store credits with no expiry.
If we are already in progress for your cake ( 3 days or less) - Our policy says 100% cancellation charge // no refund, but we'll do our best to help you given whatever situation, as we know it's likely due to unforeseen circumstances.
For any cancellation enquiries, please whatsapp us at 6588623327
For designer cake orders, people usually order 2 weeks to a month in advance. We recommend giving us at the very least 1 week’s time, but if you have less than that, let us know and we’ll see how we can help!
Standard cake orders usually require a much shorter turn-around time (eg, 2 days). We can even do same-day deliveries*!
Oh dear, we’re so sorry to hear this! Please reach out to our friendly customer success team and we’ll get to you shortly. We reply fastest over WhatsApp, and we typically reply within maximum 1 hour.
