Unfortunately, it does seem like some of our ingredients do come from factories that also contain or prepares nuts, hence there might be a chance of cross contamination.

Therefore, we do not recommend the having our bakes if an allergic reaction may be caused, for the consumer's safety.

We hope that this helps and deeply apologise for any trouble caused.

If you need it in a narrower time range, we can deliver in a 1 hour frame between 9-6pm at an additional $35!

For any failed delivery, we will contact the receiver to see if we can make other arrangements, eg. leave with guard or neighbour. If all else fails, we will make arrangements to do a second delivery attempt at additional $15.00, or arrange for self collection.

Our complete address:

Level 1 reception, 218 Pandan Loop, Xpace, Singapore 128408
Opening hours: 10am - 5pm, Daily

In the unlikely event of cancellation, we'll do our best to see what we can do to help your situation. But as with all cancellation policies, here's our take:

• As long as we have not started any preparation on your order (1 week or more to delivery date) - We'll refund 100% store credits with no expiry OR can do a 90% cash refund (the 10% is charged on our merchant's end)
• If we have started some preparation (3 days - 1 week to delivery date) - We'll refund 70% store credits with no expiry.
• If we are already in progress for your cake ( 3 days or less) - Our policy says 100% cancellation charge // no refund, but we'll do our best to help you given whatever situation, as we know it's likely due to unforeseen circumstances.

For any cancellation enquiries, please whatsapp us at 6588623327

For designer cake orders, people usually order 2 weeks to a month in advance. We recommend giving us at the very least 1 week’s time, but if you have less than that, let us know and we’ll see how we can help!

Standard cake orders usually require a much shorter turn-around time (eg, 2 days). We can even do same-day deliveries*!

Oh dear, we’re so sorry to hear this! Please reach out to our friendly customer success team and we’ll get to you shortly. We reply fastest over WhatsApp, and we typically reply within maximum 1 hour.

Structure is vital in tiered cakes, as they are heavier and require support, or they may not be able to hold. Do remove the structural items in the cake before consumption. They are food safe but not edible.

We do not make fondant cakes for the following reasons:

Our recipes have been engineered to be light and moist, and it may not be able to support the structure of the heavy fondant. Fondant is essentially sugar, and it has to be kept in an air-conditioned room at all times. Coming into contact with refrigeration or Singapore’s humid weather will cause it to melt or become shiny/sticky.

e only use low sugar buttercream with our cakes and they are 50% lower in sugar than regular customized cakes. Decorations will be made with fondant or toys, depending on the design.

Our cakes contain dairy, butter, and eggs. Some toddlers may have allergies to them and react with rashes. We recommend our cakes for children 2 years and above!