For designer cake orders, people usually order 2 weeks to a month in advance. We recommend giving us at the very least 1 week’s time, but if you have less than that, let us know and we’ll see how we can help!
Standard cake orders usually require a much shorter turn-around time (eg, 2 days). We can even do same-day deliveries*!
Oh dear, we’re so sorry to hear this! Please reach out to our friendly customer success team and we’ll get to you shortly. We reply fastest over WhatsApp, and we typically reply within maximum 1 hour.
We will postpone all orders as credit from cancellation. Simply inform us on the next tentative date of celebration and we will arrange accordingly.
If your delivery date is more than 1 week away from cancellation date, you can help keep 100% of your dollar amount in credits with us that you can use for future orders/celebrations.
For orders 4 days to a week - There is a 50% cancellation charge and 50% credit.
For orders 3 days or less before delivery date - there is a 100% cancellation charge.
Nevertheless, we understand every situation is different and we’ll do our best to help.
Picture is for design reference only. You may convert it to a single or double tier. Please note that the bottle of sparkling wine is a real wine and sanitized for cake decorating purpose.
Please avoid selecting double tiers with 4" top, as it is too small to insert the champagne bottle.
Our bakes are made by hand - do expect slight variation to the actual product delivered. Variation may especially occur when cake in sample image provided is of a different size or tier.
Not included in price:
Any name or number in picture is NOT included. Please purchase it separately under Accessories.
Picture is for design reference only. You may convert it to a single or double tier, or to another color. Our bakes are made by hand - do expect slight variation to the actual product delivered. Variation may especially occur when cake in sample image provided is of a different size or tier.
Flexible Cancellation
View Policy
Order and Cancellation
For designer cake orders, people usually order 2 weeks to a month in advance. We recommend giving us at the very least 1 week’s time, but if you have less than that, let us know and we’ll see how we can help!
Standard cake orders usually require a much shorter turn-around time (eg, 2 days). We can even do same-day deliveries*!
Oh dear, we’re so sorry to hear this! Please reach out to our friendly customer success team and we’ll get to you shortly. We reply fastest over WhatsApp, and we typically reply within maximum 1 hour.
We will postpone all orders as credit from cancellation. Simply inform us on the next tentative date of celebration and we will arrange accordingly.
If your delivery date is more than 1 week away from cancellation date, you can help keep 100% of your dollar amount in credits with us that you can use for future orders/celebrations.
For orders 4 days to a week - There is a 50% cancellation charge and 50% credit.
For orders 3 days or less before delivery date - there is a 100% cancellation charge.
Nevertheless, we understand every situation is different and we’ll do our best to help.
