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In the unlikely event of cancellation, we'll do our best to see what we can do to help your situation. But as with all cancellation policies, here's our take:
For any cancellation enquiries, please whatsapp us at 6588623327
For designer cake orders, people usually order 2 weeks to a month in advance. We recommend giving us at the very least 1 week’s time, but if you have less than that, let us know and we’ll see how we can help!
Standard cake orders usually require a much shorter turn-around time (eg, 2 days). We can even do same-day deliveries*!
Oh dear, we’re so sorry to hear this! Please reach out to our friendly customer success team and we’ll get to you shortly. We reply fastest over WhatsApp, and we typically reply within maximum 1 hour.
Darker colours on the cake are intense and may stain the hands and teeth. They are however removable within a few washes. They may also result in the buttercream tasting slightly bitter, so just a slight note on that. On top of that, while we use the highest quality food colouring imported from the U.S.A. and is 101% food safe, some babies under 1 year may still react to it (eg. Mild rashes).
What we recommend instead is to opt for pastel or lighter colours! We use just enough white mixed into our cakes to look pale and soft while maintaining its colorful personality.